Because Roomies is a free website we do not have the resources to run a professional customer support team. We will endeavour to help out via email where we can but we strongly advise you to try and use the information provided in the help section and information articles in the footer of the website to answer your question before contacting us.
We can only help out with questions regard the use of the website and any problems or bugs you are experiencing. We cannot help or provide any assistance with general questions or questions about specific rooms or profiles.
All the best with your search.