Background checks

Completing a criminal background check is a great way to show others you are someone they can trust. It makes your listing more desirable and demonstrates that you are serious about finding the right roommate.

Basic criminal check

  • Confirms that you are not listed as a criminal in the national Canadian Police Information Centre (CPIC) database
  • Includes Hybrid Offences & Indictable Offences
  • Generally processed within 24 hours
  • Canadian documentation required:
    view supported types

Premium criminal check

  • Confirms everything in the basic criminal check
  • Includes summary conviction offences
  • Plus local police information such as police contact, restraining orders, arrest warrants, peace bonds, and information not in national records
  • Generally processed within 24-48 hours
  • Canadian documentation required:
    view supported types
* Certn supports a variety of Canadian documentation types. The most common supported types include: passport, driver's licence, Canadian Health Card, Canadian Permanent Resident Card and Canadian citizenship card (the photo on the ID must be no older than 10 years).

How it works


Select who will perform the background check

You can choose to do the background check yourself, or send it to another user to complete on Roomies. If you send it to another user you will be able to view the completed report, but the verification will go to their Roomies account.


Begin the application process

Certn will collect some personal information including most recent address and SSN. These are only used to for the purposes of completing the check.


Verification completed

Certn will generally processes background checks within 3-5 business days. Once the result comes back a verification tick will be applied to the Roomies account.

Other verification options


ID verification

Verify your ID using your driver's licence, passport or ID card. Generally processed within minutes.

Credit checks

Equifax bureau credit report using the applicant's SIN. Generally processed within 24 hours.

Frequently asked questions

How do Roomies and their partners handle personal data?

Here at Roomies we take our user's privacy seriously. We do not sell user data, and we believe in full transparency regarding our policies as well as our partners' policies. When you purchase an ID check, credit check or background check with us, this information is not saved on our platform, and we do not handle your sensitive information on our own servers.

Our partners at Stripe and provide the technology we use to process your information. Stripe, the provider of our ID checks, has a robust privacy policy. Your background and credit checks are run by Certn, which also has an extensive privacy policy.

These partnerships do not automatically opt you in for additional marketing and your private information will be safeguarded according to their individual company policies. If you would like more information about how we handle your data, read the Roomies privacy policy.

If you have any additional concerns or questions regarding these policies please don't hesitate to reach out to us, our support team is always happy to help.

Which documents are not supported for verification checks?

Expired driver's licence, ID cards, and passports cannot be verified. Ensure that your documents are not expired for both the ID and criminal checks.