Background checks
Basic criminal check
- Checks national Canadian Police Information Centre (CPIC) database
- Checks Hybrid Offences & Indictable Offences
- Generally processed within 24 hours
-
Canadian documentation required:
view supported types
Premium criminal check
- Everything in the basic criminal check
- Checks summary conviction offences
- Checks local police information such as police contact, restraining orders, arrest warrants, peace bonds, and information not in national records
- Generally processed within 24-48 hours
-
Canadian documentation required:
view supported types
How it works
Select who will perform the background check
You can choose to do the background check yourself, or send it to another user to complete on Roomies. If you send it to another user you will be able to view the completed report, but the verification will go to their Roomies account.
Begin the application process
Certn will collect some personal information including most recent address and SSN. These are only used for the purposes of completing the check.
Verification completed
Certn will generally processes background checks within 3-5 business days. Once the result comes back a verification tick will be applied to the Roomies account.
Available for three years
Certn keeps the report for three years, after which it is deleted and we remove the check and its verification from the account. We'll email 30 days beforehand so there's time to download a copy.
Other verification options
Phone verification
Verify your cell phone number.
- Increases the number of phone numbers you can view
- Generally instant
ID verification
Verify your identity with a government-issued ID and a selfie.
- Use a driver's licence, passport or ID card
- Generally instant
Credit check
Perform a credit check using the applicant's SIN.
- Powered by Equifax
- Credit card, bankruptcies, collections and more
- Generally complete within 24 hours
Frequently asked questions
How do Roomies and their partners handle personal data?
Here at Roomies we take our user's privacy seriously. We do not sell user data, and we believe in full transparency regarding our policies as well as our partners' policies. When you purchase an ID check, credit check or background check with us, this information is not saved on our platform, and we do not handle your sensitive information on our own servers.
Our partners at Stripe and Certn.co provide the technology we use to process your information. Stripe, the provider of our ID checks, has a robust privacy policy. Your background and credit checks are run by Certn, which also has an extensive privacy policy.
These partnerships do not automatically opt you in for additional marketing and your private information will be safeguarded according to their individual company policies. If you would like more information about how we handle your data, read the Roomies privacy policy.
If you have any additional concerns or questions regarding these policies please don't hesitate to reach out to us, our support team is always happy to help.
How long is my background or credit check available for?
Certn, who run our background and credit checks, keep a completed report for three years. After that the report is deleted and can no longer be downloaded or shared, so we remove the check from your Roomies account at the same time. The verification on your account is removed with it.
We'll email you 30 days beforehand so you have time to download a copy for your own records, or purchase a new check if you would like to stay verified.
Which documents are not supported for verification checks?
Expired driver's licence, ID cards, and passports cannot be verified. Ensure that your documents are not expired for both the ID and criminal checks.