How to Stay Safe on Roomies
Here at Roomies, we pride ourselves on making our platform free and accessible for everyone. As a free platform, we take additional precautions as a team and also recommend some precautions for our users. Please read our most frequent red flags and security tips below.
Keep Communication on the Roomies Platform
Until you have a good idea of who you are speaking with, remain on the Roomies platform. This helps protect your personal information and allows you to flag suspicious behavior directly to us. Avoid sharing your email or social media accounts until you’re sure of who you are speaking to.
Follow your Instincts
We have tips and tricks based on our experience, but if anything ever feels off, please contact our 24/7 support team with your concerns.
Common Red Flags
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Requests for money before viewing a property, including deposits, applications, or viewing fees.
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Requests to move communication off-platform too quickly.
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Messages that feel rushed or pushy.
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Profiles with limited information or stock-style photos/limited photos.
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Pricing that is low for the area, or anything that seems too good to be true.
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Unorthodox payment requests, such as gift cards.
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Owners who are out-of-town or unavailable for an in-person showing.
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Finding a listing for sale on another website.
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Being contacted by a phone number that is different to the one listed on the Roomies platform.
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Sublets without a proper contract.
Our Top 3 Golden Rules to Stay Safe with Roomies
Never send money or personal information until you have done the following:
- Viewed a place in person.
- Met the landlord/roomie.
- Have a signed agreement.
Let Roomies Help
While we are free to use, we do offer products that can enhance the safety of your experience. Our background checks allow you to keep your SSN private, but are used by landlords. Our credit checks can provide a comprehensive financial reassurance, and by using a live selfie and ID verification, our ID checks are peace of mind. Use your instincts and never hesitate to contact support with a safety concern.